Service Operations / Historical model lab

How long until an observed resolution?

A censor-aware model, tested on later incidents. Compare the learned hazard with pooled and priority median baselines.

← Incident analytics · Current NYC 311 forecasts →
Historical research demonstration using anonymized 2016 incidents. Estimates are for the first observed nonterminal audit event within 24 hours of opening. They have not been validated for current operational use and are not SLA promises.

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